PUBLISHED: Wednesday, March 18, 2020

In this time of coronavirus/COVID-19, people are looking at their bill pile, as they socially distance or deal with any emerging health situation, especially if they were one of the many people in this country who were forced to temporarily close their business or leave a job. Among those everyday bills: insurance. A Little Beacon Blog reached out to Susan Antalek Pagones, of Beacon’s Antalek & Moore insurance agency to see if they had heard anything, and indeed they had. 

“It is a case-by-case situation,” Susan says. “Currently, Progressive has stated they will work with customers regarding bills but we need to call them directly on behalf of customers. I am awaiting answers from other companies, but we are at their mercy as they decide how they want to handle.” Here is Progressive’s full statement about the position they are taking, and developing in an ongoing way.

Pictured here is Susan in her socially distanced position, behind the door. Antalek & Moore is currently closed to the public, but is allowing customers to open the first of two doors to pay a bill to whatever insurance carrier they use. The staff is inside, socially distanced from each other.

Editor’s Note: Antalek & Moore is a sponsor of A Little Beacon Blog, but this article is totally unrelated to their campaign. Because we know them and work with them so often, they were a quick source to go to as we pursued this story. Additionally, we have always tried explaining what an insurance agency does, compared with directly dealing with the insurer company . This seemed like a pretty good example!