After 6 Hours, 911 Service Is Restored; Verizon Fiber Optic Transmission Line At Fault

After 6 hours, 911 service for Dutchess County has been restored. A Verizon fiber optic transmission line is cited as being the cause of disruption. Dutchess County made the announcement of the failure of service via an emergency break-through alert on phones, but made the restoration announcement via social media and email channels. Alternative land lines were provided for people to use in the meantime.

“Dutchess County’s announcement said: “Dutchess County Emergency Response has announced full 9-1-1 service has been restored. Dutchess County’s 9-1-1 services were interrupted today from approximately 3:00pm until 9:00pm due to an issue with a Verizon fiber optic transmission line. Verizon crews from Poughkeepsie and Kingston worked to restore the lines, with full restoration completed by 9:00 pm.

“Incoming emergency calls were re-routed to 7-digit landline numbers without incident during the outage. “